Reimbursement Support Program (RSP) – HUB


Arthrex RSP offers claims escalation support and product-specific reimbursement information. The Arthrex RSP HUB includes access to phone, chat, online reimbursement, and technical support.

Access the Arthrex Reimbursement Support Program.

Submit a Training Request

Arthrex RSP Contact Information


Hotline: (844) 604-6359

Fax: (844) 533-1068

Hours of Operation: 9:00 am-7:00 pm (ET) Monday through Friday


Product Information

SynoJoynt™ 1% Sodium Hyaluronate

View Product Page
View Reimbursement and Coding Guide

ArthroFLEX® Dermal Allograft for CuffMend™ Procedure

View Product Page
View Reimbursement and Coding Guide



The information provided on this website was obtained from many sources and is subject to change without notice as a result of changes in reimbursement laws, regulations, rules, and policies. All content on this website is informational only, general in nature, and does not cover all situations or all payers' rules and policies. This content is not intended to instruct medical providers on how to use or bill for healthcare procedures, including new technologies outside of Medicare national guidelines. A determination of medical necessity is a prerequisite that we assume will have been made prior to assigning codes or requesting payments. Medical providers should consult with appropriate payers, including Medicare fiscal intermediaries and carriers, for specific information on proper coding, billing, and payment levels for healthcare procedures. This website information represents no promise or guarantee concerning coverage, coding, billing, and payment levels. Arthrex specifically disclaims liability or responsibility for the results or consequences of any actions taken in reliance on information on this website or through the hotline. It does not constitute legal advice and no warranty regarding completeness or accuracy is implied. The essential components which determine appropriate payment for a procedure or a product are site of service/coding/coverage/payment system/geographical location/national and local medical review policies and/or payer edits.