Name: Troubleshooting the Drucker Centrifuge
Uploaded: 2026-02-05T00:00:00Z
Channel: Arthrex
Description: This video explains how to troubleshoot the Horizon 24 Flex-AH centrifuge from Drucker Diagnostics.

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<p>This video explains how to troubleshoot the Horizon 24 Flex-AH centrifuge from Drucker Diagnostics.</p>

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VID1-008446-en-US | A | Troubleshooting the Drucker Centrifuge

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Troubleshooting the Drucker Centrifuge

Speaker  Programs can be added and edited as needed by selecting and adjusting the desired parameters. Use the interface buttons to set the desired cycle parameters, and when ready to create the new cycle, press and hold the cycle button until New Cycle is created to edit the newly created program cycle. Press and hold the cycle button again until the cycle display begins flashing and the lid LED lights remain persistently on. To change the speed setting or RPM, use the up and down buttons to the right of the top display. If preferred, you can also program in RCF increments by holding down the RCF button and using the up and down buttons to the right of the top display. To adjust the time setting, press the up and down buttons next to the time display. When changing the brake values, start by pressing the gear button, then press the down button next to the top screen until it reads break to adjust the value. Use the up and down buttons located to the left of the break screen. To save your selection. Press the gear button again. Once the desired settings for speed, time, and braking have been selected, save the program by pressing the cycle button. The cycle display will no longer be flashing, and the lid LED lights will no longer be turned on. Speaker  To add a name to a newly added program cycle, begin by opening the lid. Use the cycle button to navigate to the program you want to edit. Once there, press and hold the cycle button to enter Program Mode. Then press the gear button to enter the advanced menu. Using the arrow next to the RPM screen, toggle to the existing memory location for the preset name. The screen will display the selected location, for example. Mem six Pro tip any non preset memory location can be overwritten. Next, enter the cursor mode by pressing the start button. An asterisk will indicate where the text will be entered. Using the arrows next to the RPM screen, you can rotate through the characters to select your desired letter. Use the right and left arrow buttons. This will be start and stop slash unlock to move to the next character. When finished with the label, press the gear button twice and press the cycle button to save your cycle name. To delete a non preset program cycle, begin by opening the lid. Press the cycle button to toggle to the program you want to delete. Press and hold the cycle button to enter Cycle Edit mode and then the gear button to enter the advanced menu. Using the arrow next to the RPM screen, toggle to the existing memory location for deleting the preset, delete will be shown on the top display. Speaker  Press the cycle button again to delete this preset. The centrifuge must contain a balanced load to operate correctly and extend the life of the equipment and produce better results. When loading the rotor, if an odd number of samples are to be spun, use a counterweight that matches the weight of the unpaired sample and place it directly across from the sample. Pro tip opposing buckets must be equally loaded in weight or empty. Examples include balancing the weights across from each other vertically or horizontally, or loading all four buckets. Additionally, the buckets used in the rotor must all be from the same manufacturing lot. It is recommended to replace the buckets after every 24 months of use. However, be sure to continuously inspect the buckets for cracks. If any cracks are found, replace the buckets immediately. If the centrifuge is stuck on one setting, it typically means the cycle selection is locked. Press and hold the unlock button for five seconds to resolve this issue. If you notice that custom cycle settings are not adjustable or you can't create a new custom cycle, the preset lock is likely active. To deactivate it, press and hold the unlock button for five seconds. When you hear two beeps, release the button, then press it again until the next two beeps sound. Speaker  At this point, all preset memory cycles should be accessible and ready for adjustment. When the Drucker Centrifuge won't open, first try pressing the unlock button. If the rotor is not spinning, turn the lid latch counterclockwise to unlock and open the lid. If the centrifuge still does not open, make sure the lid latch is fully engaged by turning the dial clockwise to the locked position. Press the unlock button again and rotate the lid. Latch a quarter turn counterclockwise. This should unlock the lid if the centrifuge still will not unlock. Engage the emergency release feature. You will need a flat object to peel up the centrifuges label, as well as a pointed object to press the unlock switch. The emergency unlock switch is located underneath the open closed sticker on the top of the centrifuge. Use the flat object to carefully peel up the sticker. The release button is then accessible through a small hole in the top of the centrifuge. Insert the pointed object into the hole and pull it forward. This will engage the emergency release and allow you to unlock the centrifuge. In case of an emergency, you can turn off the centrifuge by unplugging the power cord. Always ensure that the electrical outlet is easily accessible in case of these emergency situations.

Troubleshooting the Drucker Centrifuge

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