Name: 2023 Agency Compliance Summit Highlights
Uploaded: 2024-03-15T00:00:00Z
Duration: 4 min 19 s
Channel: Arthrex

Not Hidden

English  - en

video

VID1-006049-en-US | A | 2023 Agency Compliance Summit Highlights

Human

Diverses

Miscellaneous

Variados

Misceláneos

2023 Agency Compliance Summit Highlights

The teams put together a very productive agenda. So it's one thing when corporate is pushing out a message to you. But it's also, I think, important for you to hear from your colleagues as well. All 59 agencies are here. 111 registered attendees this year. 21 agency owners and six vice presidents of various capacities. So what are we going to do these next two days? There are now law firms and private investors that fund these cases. They find a whistleblower and they try to go get their their recoveries. It's not just, you know, individual whistleblowers and then the government you have to worry about. It's there's money behind these cases. And they're willing to spend ten years before they get their payout. Our compliance team, they do what I think is all the real hard work, and that's making sure everything is all the I's are dotted and T's are crossed and buttoned up and done the right way. Being able to step back and say, okay, they came. We realized where we might have needed to tweak a few items and we did that. And so now we feel pretty confident that we're running a really good compliance program. You know, lessons learned in terms of. That are just I'm very direct, lots of repetition in terms of our training to make sure that everybody on all levels understands that no matter what it is, it has to come back to the corporate office so that we can make sure that we're staying compliant and everything is done the right way for us. We just took a hard line, right. Arthrex in terms of your monthly commission package, as far as your bonus is concerned. We don't compensate agencies on how much medical education they do. And I think. That's what's hard about looking at a lot of these compliance topics is that, you know, there is there are acceptable ways to do things that seem impossible. I know it's not necessarily like a source system, but as long as you have more or less a repository for where your data lives and everybody has access to it, so they can kind of review and ensure that it is accurate. Change is it's a difficult thing. Right. And we're implementing a new system and it's affecting 60 different organizations. This is how you create a culture. These are the various tools you've got to create any kind of culture. And when it comes to the compliance, they're all the same. So the cliche tone at the top is one that appears in a number of DOJ policies. It appears in many of the speeches that you hear from DOJ leadership. You've heard it on this stage already. Tone at the top, tone at the top, tone at the top. What what that means is having what just happened here with the founder of this company sitting on stage and articulating his commitment to compliance and making sure that the entire workforce hears that message. I mean, I, Jason and I were talking about how breathtaking this convening is, and in many ways it is. It is. It's something that I would encourage the company to think about pushing out to others in the industry. What you're doing in this space. You cover thousands of cases every year. You deliver grade-A medical education. You represent us in our standards of excellence in so many different capacities. We want to take a moment to recognize an agency that has balanced those pressures extremely well, not just on the sales side, but also on the compliance and other operational expectations. We have great products, we provide great service, we provide education. And, you know, that's what the success of Arthrex is all about, right? It's not using financial means to incentivize surgeons to do something they wouldn't normally do in the interest of their patients.