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Job Details

  • Title:
    Field Operations Specialist for Fortis Surgical
  • Requisition Number:
    4302
  • City:
    Charlottesville
  • State:
    VA
  • Country:
    United States
  • Company:
    Fortis Surgical, LLC

Description

A Field Operations Specialist at Fortis Surgical is focused on operational support of the sales team. This individual will work in conjunction with a designated team with responsibility for a defined territory. The Field Operations Specialist will serve as primary point of contact for the Operations team to ensure proper organization and management of inventory and instruments in the assigned territory. This position will also provide functional support such as set up and clean up, in effort to augment sales efforts and allow salesforce to focus on new and developing sales targets.

This position will be based in the Charlottesville area and report directly to the Team Lead of the territory, but take direction from the Inventory & Logistics Supervisor, located in Richmond.

 

Responsibilities:

  • Serve as main point of contact for all communications with Inventory & Logistics for all inbound and outbound shipping needs.  
  • Communicate effectively between the team and operations to ensure timeliness and clarity in writing, verbally, and data entry tasks. 
  • Ownership of organization and management of instruments and implants needed for surgical cases within the territory.  
  • Responsible for assisting Sales Operations with audits, collection of purchase orders, and data entry into the inventory management system. 
  • Process all inventory orders on behalf of the team including restocks and loaners to meet timeline of team needs while maintaining the integrity of the operations processes.  
  • Delivering instruments/implants to/from TM’s accounts in preparation for upcoming surgical cases or after the completion of surgical cases. 
  • Responsible for building and maintaining strong working relationships with purchasing personnel and central sterile. 
  • Develop knowledge and understanding of the products that Fortis sells/supports within the territory. 
  • Take an active role in providing the best customer service experience to internal and external customers.

Requirements

  • High school diploma or equivalent experience in a related field. 
  • Valid Driver’s License. 
  • Must be willing and able to work independently. 
  • Excellent communication, organizational skills, and attention to detail. 
  • Adaptable and ability to manage time effectively. 
  • Strong interpersonal and customer service skills. 
  • Technologically savvy. 
  • Familiarity with the medical device industry is preferred. Candidate may have clinical OR experience, sterile processing experience, or related experience. 
  • Must be able to lift up to 50lbs on a regular basis. 
  • Willing and able to travel frequently. 
 

Summary

This position will be salaried with some potential for incentive that will be commensurate with capacity to learn and support the sales team. 

The Field Operations Specialist will conduct business ethically and adhere to all applicable Fortis, Arthrex and hospital guidelines including specific credentialing requirements and ADVAMED http://advamed.org/ 

 

Disclaimer

Arthrex is providing links to third party websites for independent U.S. sales agencies ("Agencies") for use by individuals ("Candidates") interested in pursuing positions with such Agencies . Arthrex is not responsible for the activities of either Candidate or the Agency, nor for any working conditions, compensation, safety issues or any other aspect of employment or engagement. Arthrex makes no recommendations regarding either potential Candidates or Agencies; in no event or circumstance should the posting of a job position on this site, or a Candidate's use of links to respond to Agency job postings be considered an endorsement or recommendation by Arthrex. All aspects of the hiring process, including hiring decisions, scheduling, communication and compensation are to be handled directly between the Candidate and the Agency.