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Job Details

  • Title:
    ANZ Loaner Manager
  • City:
    Sydney (Arndell Park)
  • Country:
    Australia
  • Company:
    Arthrex ANZ

Description

  • Direct ANZ business launched in April,
  • Leader in sports medicine and orthopedics,
  • Arndell Park located

Experienced Loan Kit Manager required, with relevant systems experience (SAP especially) and process improvement focus. A truly great opportunity.

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About Arthrex Australia & New Zealand:

We are a global medical device company and leader in new product development and medical education in sports medicine orthopaedics.  Our corporate mission is Helping Surgeons Treat Their Patients Better™.  After more than 20 years in the region, Arthrex has moved to a direct-service model in 2021 and has recently hired near 200 new ‘Foundation Team’ employees throughout Australia and New Zealand.  

 

About the role:

You will lead and manage our loan kit teams across Australia and New Zealand, responsible for:

  • All loan processing activities including receiving, decontamination (if required), inventory, inspection, credit and returns processing, including ensuring daily production and quality goals are met;
  • Training and developing team members, including supporting corrective actions for customer complaints and process improvements.
  • Coordinating with sales, marketing, quality and customer service to deliver product and services per customer expectations and agreed service level agreements.
  • Work with senior management on developing strategic direction of the loan kit area and service level improvements;
  • Tactical direction to your team to meet predefined metrics;
  • Problem-solving in complex situations and process improvements;
  • You will ensure traceability for loan kits and other finished goods with regulatory compliant documentation;
  • You will act as a primary loan kit key contact for notified bodies, internal and external audits and governing bodies.

 

Requirements

 

About you:

You will be able to demonstrate proven senior experience & results, business acumen and a proactive approach to data-driven solutions.

Key Selection Criteria:

  • Experienced in similar leadership roles within medical device loan kits (orthopaedics &/or reverse logistics experience will be highly considered),
  • Relevant systems expertise: SAP experience is a MUST; proficient in Excel with excellent analytical abilities; warehouse management system knowledge will be highly considered,
  • Good communication skills (written and oral),
  • Degree qualified ideally (preferably in Supply Chain Management, Business or a related field),
  • Ability to work well within a group environment.

 

Remuneration and Benefits:

  • Competitive base salary + $15k car allowance + 15% annual bonus + $5k in allowances (for health insurance & wellness) + superannuation,
  • Excellent employee benefits,
  • Flexible work options,
  • Longer-term career opportunities.

 

 

Available immediately: apply now!

 

Note: every application is reviewed and every candidate will receive notification of the outcome of their application in a timely manner.